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Getting Internet Access

Broadband options

Although UC does not promote or endorse any specific vendor, if you need internet access, one of these options may be right for you.​​​​​​​ See this page for regular updates: https://mailuc.sharepoint.com/sites/ITatUC/SitePages/Working-remotely.aspx

AT&T*

All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. AT&T is also offering internet access for qualifying limited income households at $10 a month through the Access from AT&T program.

*AT&T consumer home internet is not available in the Greater Cincinnati / Northern Kentucky area.

Charter/Spectrum​​​​​​​

Charter offers free Spectrum broadband and WiFi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. Installation fees will be waived for new student households. In addition, Spectrum WiFi hotspots will be open for public use.

Call 1-844-488-8395 to enroll.

View a map of Spectrum WiFi hotspots.

Comcast*​​​​​​​

Comcast is providing new customers 60 days of complimentary its Internet Essentials service and free access to Xfinity WiFi hotspots across the country to anyone who needs them - including non-Xfinity Internet subscribers.  View a map of Xfinity WiFi hotspots.

* Comcast Internet Essentials and Xfinity internet are not available in the Greater Cincinnati / Northern Kentucky area.

Keep Americans Connected Pledge

​​​​​​​Multiple broadband and telephone service providers have signed a pledge with the FCC to ensure that Americans do not lose their connectivity as a result of these exceptional circumstances caused by the coronavirus outbreak.

The Keep Americans Connected Pledge reads as follows:

  • Given the coronavirus pandemic and its impact on American society, this company pledges for the next 60 days to:

  • Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic

  • Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic

  • Open its WiFi hotspots to any American who needs them.

  • ​​​​​​​View more about the Keep Americans Connected Pledge.