Computer Systems Support

Clermont students studying in library computer lab

The Computer System Support Technician program seeks to create a challenging learning environment by encouraging high expectations of learners through innovative techniques using technology. Our program allows for individual differences through appropriate instruction allowing students to learn subject matter to become viable members of the technology field. We engage student with challenging academics and unique resources for them to become active members of the computer system support community.

The CSST associate degree contains two program tracks, the Computer System Support Technician and the Computer Networking Support degree tracks. With computers and communication networks becoming more advanced, these two programs allow for the support and maintenance of networks and PC’s within organizations.

The CSST programs are focused on student success, the class sizes are kept to approximately 20 students per course for more individualized instruction. The programs currently has three fulltime and four adjunct instructors teaching courses in the morning, night, and online sections. This provides flexible scheduling options for students.

These programs provide the education and initial knowledge with the personal computer hardware, network setup, system maintenance, and provide the student with the possibility of obtaining up to 10 different industry certifications. Students graduate from this program ready to be employed. You can also complete your bachelor's degree of technical and applied studies here at UC Clermont.


Computer Systems Support

What is Computer Systems Support?

Computer systems support technology is the day-to-day administration, maintenance and support of computer systems and networks. It involves the installation, maintenance and repair of computer hardware and software.

It includes computer security: installing security software, monitoring the network for security breaches, responding to cyber attacks and, in some cases, gathering data and evidence to be used in prosecuting cyber crime.

Computer systems support is responsible for an organization’s efficient use of its networks. It makes sure that all components, including computers, network and software, fit together and work properly. System administrators also monitor and adjust the performance of existing networks and determine future network needs. They troubleshoot problems and make recommendations for improvements to current systems and considerations for future servers and networks.

To succeed in computer systems support, you should have strong problem-solving, analytical and communication skills. You should enjoy working with people as well as equipment. You also need patience and tact.

Career Possibilities

Career growth in computer systems support has exploded over the last decade, as computers have become an integral part of everyday life. Some of your opportunities for employment include the following:

  • computer service technician
  • system support coordinator
  • help desk technician
  • technical support specialist
  • technical service representative
  • customer support representative

Minoring in Computer Systems Support

Minors do not apply to associate degree studies.

If you are enrolled in a career-oriented, technical degree program, you will spend most of your classroom time learning specific job-related skills. However, you may pursue computer systems support as a second major. Expect the acquisition of a second major to prolong your degree completion.

If your major is in a significantly different field of study, you may chose instead to add the computer systems support certificate as part of your associate degree program.

For specific details on computer systems support as a second major or adding a certificate, please contact Enrollment Services, (513) 732-5319.

If you are enrolled in a two-year transitional degree program, you will spend most of your classroom time acquiring the foundational courses for your four-year baccalaureate. Generally, you will select your minor when you transfer to your four-year institution.

UC Advantages and Special Opportunities

The UC Clermont College campus is on 92 wooded acres located in Batavia, Ohio, in the heart of Clermont County. We are relatively small and our faculty-to-student ratio is low. You will find small class size and personal interaction with your instructors create the ideal learning environment. Parking is convenient and at no additional charge. Plus, our tuition is the lowest of the UC colleges.

State-of-the-art computer laboratories and software provide an ideal setting for learning. You will learn on the latest hardware with up-to-date tools and techniques, gaining hands-on experience. Your studies will be oriented toward real-life business settings, and you will learn solutions to day-to-day installation and maintenance problems.

For more information on A+ and Network+ certification, click.here.

We are a Pearson VUE testing center.

Admission Requirements

This program is open to all students with a high school diploma or GED and the desire to succeed in college. Although admission is open, students accepted into the program must meet the academic standards of the program to advance to upper levels of study.

As a first year student, you will need to take the placement test. This test does not affect your admission; however, the results are essential for your proper placement in classes. You must complete the placement test before you may register for English or mathematics courses. All placement tests are given free of charge.

Transferring to UC Requirements

To transfer to UC, you must be in good academic standing at the college or university you last attended. We accept transfer applications all year long and you may start any semester, provided your transcripts arrive in time to be evaluated before the start of the semester you wish to attend.

If you have not taken college-level mathematics or English, you will need to take the placement test.

Changing Majors within UC Requirements

Other UC students may transfer into Clermont College by completing the application for change in college and program form available from most UC admissions offices (including ours, (513) 732-5319. You are urged to see your advisor before transferring into a different major to minimize any impact on your degree progress.

International Student Requirements

You must demonstrate English proficiency. You must also meet admissions deadlines and visa requirements, and provide documentation of sufficient funds before we can complete your admission. Please call the International Admissions Office (513) 556-2069 for details, or email international.admissions@uc.edu with questions.

Learn more about becoming an international student at UC Clermont.

Graduation Requirements

You must complete an application for degree and receive a pre-certification from your academic advisor the semester before you expect to graduate. You should see your advisor or Enrollment Services (513) 732-5319 for specific information well in advance of your final semester.

Application Deadlines

For specific deadline information, visit the Admissions webpage.

Accreditation

The University of Cincinnati and all regional campuses are accredited by the Higher Learning Commission.

Quick Facts

Associate of Applied Science Degree in Computer Systems Support

Full-Time Program Duration

2 Years

Location

UC Clermont & UC East

Contact

Clermont College
4200 Clermont College Drive
Batavia, OH 45103
Phone: (513) 732-5319
Enrollment Services
clermont.admissions@uc.edu