UC Clermont

COVID Information for Students

UC COVID Check App

All individuals must show a Green Pass before entering campus. 

The UC COVID Check app is now available for Apple users in the App Store and for Android users in the Google Play Store. If you have not downloaded UC COVID Check, it is important that you do so today. Please be prepared to show your Green Pass from the COVID Check app’s Daily Health Check when you’re on campus.

Download the UC COVID Check App:

A web-based REDCap survey is also available to complete your Daily Health Check.

As a reminder, here’s how the UC COVID Check app works:

  • Sign-in daily using UC’s secured log-in system. 
  • Answer a series of health-related questions, based on CDC guidelines, as part of the Daily Health Check.
  • Based on answers, you will receive a “Green Pass” to come to or move about campus or a “Red Pass” to isolate. If a Red Pass is issued, a member of the health care response team will personally connect with you to provide additional information and next steps.

Thank you for doing your part to keep our campus community healthy!

Recommended Reading: Return-to-Campus Guide

The college also encourages all students to read the UC's Return-to-Campus Guide in its entirety before going to campus for any reason.

Facial Covering Policy

As members of the University of Cincinnati, now more than ever we owe it to each other to keep our community healthy, strong and safe during the COVID-19 pandemic. In order to respect our fellow Bearcats and be responsible and inclusive members of our community, all students are required to wear a facial covering while on campus. Facial coverings must be worn at all times except while eating or alone in a private room.

Facial coverings for students living in on-campus housing will be available at the front desk of their residence halls. Graduate students in UC Graduate and Family Housing will be contacted by UC Housing to make arrangements for distribution.

Students who fail to wear a facial covering while on campus may be subject to charges under the Student Code of Conduct (SCOC) for Public Endangerment and Failure to Comply. Students found responsible for violating the SCOC may receive sanctions ranging from a warning, housing removal and/or separation from the university.

Our Bearcat Bond challenges us to aspire continuously to better ourselves, the Bearcat community, and the world. Remember, Bearcats take care of each other and everyone has a role in keeping our community Bearcat strong. 

Students may seek an exemption from the requirement to wear a facial covering by emailing University Health Services (UHS) at COVIDWatch@uc.edu. An exemption must be granted by UHS prior to a student being exempt from the requirement.

Exemptions will be based on those listed in the current State of Ohio directive:

  • Facial coverings in the setting are prohibited by law or regulation;
  • Facial coverings are a violation of documented industry standards;
  • Facial coverings are not advisable for health reasons;
  • Facial coverings are in violation of the documented safety policies. 


  1. First Offense: Warning. Case will be resolved as an educational conference.
  2. Second Offense: A 1,000-word research paper on the contagiousness of COVID-19, COVID-19 related deaths and what the student will do moving forward to keep our community safe. Either probation or a behavioral agreement indicating that they will honor the facial covering requirement. Behavior agreement will indicate that a subsequent violation could result in either housing removal or a separation from the university.
  3. Third Offense: Loss of privileges (housing removal, campus restrictions, etc.)
  4. Fourth Offense: Separation. 


Academic and Campus Resources

Below is information organized in alpha order for students at UC Clermont College as classes continue amid the ongoing COVID-19 pandemic. Please check this page often, as details evolve and updates are made often. Students are also strongly encouraged to check their UC email regularly. 

The Academic Advising Center staff is offering advising services by remote support using Microsoft Teams, phone and email from 8 a.m.-5 p.m., Monday-Friday.

Here are some additional resources that may be of help:

Compass Counseling Center – Counseling support and resources

UC Online – Online learning tips

Feel free to email us with questions: clermont.advising@uc.edu

While the Accessibility Resources' physical office location is closed, AR staff will be available to consult with you on any access concerns and questions virtually. In accordance with the social distancing recommendation, student appointments may be held via phone/video/email when possible. Email meghann.littrell@uc.edu with any question or concerns.

The Testing Services office at UC Clermont is currently closed. We will not be proctoring any in-person tests. For Accessibility Resources and other testing questions, contact meghann.littrell@uc.edu.

From Store Manager Bryan Franke:

The UC Clermont bookstore's physical location on campus is now open. For updated operating hours please visit http://clermontshop.com, and click “view store hours” at the bottom of the page. Please also view our store announcements for Spring 2021 course materials return policy.

Following UC Clermont and state mandates, please wear a face covering and follow social distancing guidelines when visiting the bookstore. We have a limited number of visitors who can enter the bookstore at one time. In order to help monitor social distancing, we will be operating our course materials department as desk service only. Our textbook department will be closed to visitors. We thank you for your patience while we diligently and quickly help students obtain their fall course materials. Please have your schedule printed or open on your device so we can help you quickly.

Students may also order their course materials online. We are asking students, when possible, to order online for social distancing purposes. Students will have the option to pick up their orders in store. Please specify when ordering. There will be a separate line in the bookstore for online order pick up, should you choose this option. Please wait for your confirmation email before coming to pick up your order. We ask for a minimum 24 hours to fulfill online orders. Please allow additional time for shipping orders as UPS and USPS are experiencing delays due to COVID-19. 

If you aren't sure how to order online or find the information on our website, there are two ways to see what is required for your courses:

  1. To look at a single class, begin by navigating to your Course Schedule in Catalyst. In the lower right of the box for each class is a book icon. Clicking on this will link you directly to the required materials for that class.
  2. To look at multiple classes at once, you can use the bookstore website directly. You will want to have your schedule handy.

    1. Go to http://clermontshop.com.
    2. Click on “Textbooks” next to the search bar at the top.
    3. Choose “Spring 2021” from the drop-down menu.
    4. Select your course information using the listings on your schedule.
    5. After you enter a class, it will add an additional line. If you wish, enter your next class on that line.
    6. Once all classes are entered, click the red button at the bottom labeled “Find Materials for X course(s)” where X is the number of classes you entered.

After finding the listings for your class(es), you will be presented with all of the available options. Some courses will have digital options that can be delivered by email; others will only have print options that will require shipping. Please allow additional time for shipping orders as UPS and USPS are experiencing delays due to COVID-19.

College Credit Plus (CCP) students should follow directions emailed to you from the UC CCP department. CCP students have the ability to order online. CCP students should NOT choose the Rental option. Please do NOT enter a credit card. If asked to do so please go back to your order and choose a buy option. As payment you will choose “Bookstore Charge/Organization” and enter your M#. More detailed directions will be provided by the UC CCP department.

If you have questions or problems with an order, please contact us at (513) 732-5203 or email me at bfranke@follett.com. Thank you for your patience in receiving a response. I am checking my e-mail daily and will get back to you with answers as quickly as I can.

Stay safe and healthy!                                                                                           

The Campus Support Desk’s physical location in Snyder S141 will be closed until further notice. We will continue to offer all of our services and support remotely.

We can be reached Monday–Friday, 8 a.m.-5 p.m. at Clermont.Support@UC.Edu or by phone at (513) 732-5216. In addition, 24/7 support can be reached through our Main Campus service desk by dialing 556-HELP (4357) or (866) 397-3382 and selecting option 2.

Popular Resources that may be of assistance:

Office 365 Student Email FAQ’s

WebEx (web based conferencing tool)

Password Self Service

UC VPN Installation and Use Instructions

Searchable Technology Knowledge Base

Student Technology Resources for Working Remotely

CCP students should check their UC email for information from Dawn Hundley, director of College Credit Plus. For any questions, email Dawn at dawn.hundley@uc.edu.  

Any UC Clermont student in need of counseling can email jenn.radt@uc.edu, and our counselor will contact you to set up a phone counseling session. If you are experiencing a mental health emergency, call Clermont Crisis at 528-SAVE, 911 or go the the nearest emergency room. 

24/7 phone crisis support through CAPS: Students and members of the UC community concerned about students have access to care 24 hours a day, 7 days a week. To speak with a crisis counselor any time, you may call our direct number at 513-556-0648 and press 1.

UC Clermont's Excite Center is offering virtual appointments for students. Students can request the appointment at: http://bit.ly/exciteappointments.

The EXCITE Center is also offering virtual drop-in hours each week. Just use the Microsoft Teams link to “drop in” every Thursday from 11 a.m.-12 p.m. to chat with one of our EXCITE Center Career Coaches. They can help answer any career-related questions you have, as well as provide speed resume reviews and job search advice.

Every Thursday, 11 a.m. –12 p.m.

If you need help getting professional clothing, fill out the Career Closet Student Request Form

Clermont College Library will update its website on UC Libraries and its frequently asked questions regularly. Access to online resources, most library materials, and research help from a librarian continue.

Questions and concerns can be sent to clermontlibrary@uc.edu.

The One Stop Student Service Center will be open virtually during our normal business hours: Monday- Friday, 8 a.m.-5 p.m. For help with financial aid, billing and more, contact (513) 556-1000 or onestop@uc.edu.

Get the most from your remote classes by reading UC Clermont's Online Learning Tutorial

The UC Clermont campus is currently closed to students, but students can access the UC_Secure wifi at UC Clermont from the front traffic circle or from the parking lots on the south or east sides of McDonough Hall. Go to https://kb.uc.edu/KBArticles/GO.aspx for instructions on how to connect using your 6 + 2 login ID and central login password.

For wifi access at home, Spectrum parent company Charter announced that they will offer free Spectrum broadband and wi-fi for 60 days to households with K-12 and/or college students.

To sign up, call (844) 488-8395. Spectrum serves all of southwest Ohio.

Emergency Relief for UC Clermont Students

If you are a UC Clermont student and need emergency Food Pantry services, fill out this form

The Sauls Stay in School Fund was established in 1990 by James E. Sauls Sr. out of concern for UC Clermont students who might have to drop out of school due to a financial emergency. Apply for the grant