UC Clermont

Counseling and Psychological Services (CAPS) at UC Clermont

At UC CAPS we prioritize accessible and effective services that you can access when you need them. We take a collaborative, strengths-based approach to help you identify tools, resources and strategies to meet your mental health goals. This might only take one meeting, or it might take a little more support. Either way, we’re here to help you on your Bearcat journey.

Helping Students Navigate Life's Challenges

Counseling is an opportunity to form a relationship with a person who is professionally trained to help discuss and navigate concerns and challenges. This helping relationship can lead to a growth process that helps individuals define goals, make decisions and solve problems related to personal-social, educational and career concerns.

CAPS Clermont provides students with assistance in dealing with life's stressors and adjustment to college life. Some of these challenges can become so overwhelming that the student's ability to become successful in and outside the classroom may become compromised. Some of the most common issues addressed at the center include:

  • Transitioning to college life
  • Stress from home
  • Classroom performance
  • Depression
  • Anxiety
  • Relationship problems
  • Grief and loss
  • Substance abuse
  • Gender- and identity-based trauma
  • Assessment and referral may be the course of services for some clients

Location, Hours and Contact Information

Our UC Clermont Office is located upstairs in the Student Services Building, Room 201. Our business hours are Monday – Friday, 8 a.m.-5 p.m. Please inquire when scheduling about possible evening hours.

To schedule an appointment, please call Counseling and Psychological Services at 513-556-0648. Please indicate that you are a Clermont student when calling. UC CAPS will schedule your initial 40-minute appointment with the Clermont counselor (via video, phone or in person).
UC CAPS will provide an email with instructions for completing pre-appointment paperwork, and how to connect to your appointment. Make sure you complete the pre-appointment paperwork prior to your counseling meeting.

Most of our services are free! Please visit our fees and insurance page for a list of services that may have some costs. We provide fee waivers for many student groups, including students with financial concerns.

Our crisis line provides care 24/7. After hours you may call our direct number at 513-556-0648 and press 1 to speak with a counselor. During business hours, you can call this same number and request to speak with a counselor immediately if in need of crisis support or consultation.

Please visit UC Counseling and Psychological Services for more information about our services and resources.

Available Services

  • Assessment: Designed to identify student needs, appropriate services and referral to community resources.
  • Individual Counseling: Students presenting problems of a personal/emotional, social, career or educational nature may take advantage of individual short-term counseling services provided by a professionally trained counselor. Students seek services on a voluntary basis that may address issues such as anger, anxiety, depression, adjusting to college, self-esteem, family issues, grief and loss, and interpersonal issues.
  • Group Counseling: Students can explore their presenting concerns, improve relationships and interpersonal skills, and increase connection by engaging in group counseling with other Bearcats who are working on similar goals. These free groups are virtual for the fall 2021 semester. Please call 513-556-0648 or visit Group Counseling - Campus Life for more information.
  • Crisis Intervention: Designed to assist students with personal/emotional concerns. These students will be seen as soon as possible. Consultation with professionals from the Counseling Office should provide an opportunity for students to explore the nature of the crises and identify appropriate alternatives for a resolution. For emergency medical intervention, call 911 to arrange transportation to the nearest hospital emergency room.
  • Consultation: Consultation is available on an as-needed basis for students, faculty, staff and other campus departments/divisions to provide information or assistance with a variety of concerns. We will work with faculty, staff and individuals to identify appropriate resources to meet your specific situations, assistance in crisis management, assisting faculty and staff to provide better services to students, and providing guidelines for appropriate referrals are some areas for consultation. Faculty and staff may arrange for consultation services by calling 513-558-6978, by booking a Let’s Talk Consultation appointment, or by email whitney.richardson@uc.edu.
  • Outreach Presentations: Designed to provide preventive and educational programs that support and enhance the campus learning environment for students. If faculty, staff or student organizations have a need for specific programs, contact the Clermont counselor at 513-558-6978 or whitney.richardson@uc.edu to make arrangements for a group presentation or workshop. Programs could cover topics such as study skills, career development, test anxiety, stress management, self-care and suicide prevention. Clinicians may also be available to provide mental health support for an event. Please give a two-week notice for requests.


A student’s discussions with a counselor are kept completely confidential within Counseling Services and will not be part of the student's school record. The exception is when a student poses foreseeable harm to self (student) or as required by HIPAA law. A student can also choose to sign a release of information form in order to allow the counselor to disclose confidential information to a third party.

Online Mental Health Resources

  • Let's Talk - A free virtual consultation program which provides easy access to conversations with clinicians from CAPS. This service is available for all UC students, located anywhere, who might not need traditional counseling but could still benefit from one-on-one support.
  • Therapy Assistance Online - TAO is a free interactive, web-based self-help program that provides online and mobile tools to help you overcome the day-to-day challenges around stressors like anxiety, depression or other concerns. Create an account today using your university email address. You can access TAO through the web or Android or iOS apps.
  • Student Wellness Center Virtual Resources - A collection of virtual resources, apps, websites, podcasts, articles and more to help you maintain your health and wellness.
  • Reach Out - A free app available for smart phones that provides a wealth of information about mental health and suicide prevention for the UC community.
  • Racial Trauma Resources - A collection of information and campus and community resources for race-based stress and trauma.

Community Resources

Clermont County Crisis Hotline
513-528-SAVE (7283)

National Suicide Prevention Lifeline
1-800-273-TALK (8255)

NAMI (National Alliance on Mental Illness Clermont County) 513-351-3500 or www.namiswoh.org

United Way Help Line
United Way 211 is an easy-to-remember, free and confidential phone number that connects callers in Hamilton, Clermont and Brown counties in Ohio and Boone, Kenton, Campbell and Grant counties in Kentucky to locally trained specialists who can assess your needs and link you directly to services through a comprehensive database. And it'€™s available 24 hours a day, seven days a week. There are many agencies and programs that can help you through this difficult time, and United Way will help you find them.

Just dial 2-1-1 for help!

(in Brown County, call 1-800-233 HELP; in Middletown, call 513-727-3215; in Dearborn County, call 812-432-6200).



Headshot of Whitney Richardson, M.Ed, LPCC, CCTP

Whitney Richardson, M.Ed, LPCC, CCTP

Staff Clinician, UC Counseling and Psychological Services